A lexicon of assessment and outcome measures for telemental health

Jay H. Shore, Matt C. Mishkind, Jordana Bernard, Charles R. Doarn, Iverson Bell, Rajiv Bhatla, Elizabeth Brooks, Robert Caudill, Ellen R. Cohn, Barthold J. Delphin, Antonio Eppolito, John Fortney, Karl Friedl, Phil Hirsch, Patricia J. Jordan, Thomas J. Kim, David D. Luxton, Michael D. Lynch, Marlene M. Maheu, Francis L. McveighEve Lynn Nelson, Chuck Officer, Patrick T. O'neil, Lisa J. Roberts, Colleen Rye, Carolyn Turvey, Alexander Vo

Research output: Contribution to journalReview articlepeer-review

39 Scopus citations


Background: The purpose of this document is to provide initial recommendations to telemental health (TMH) professionals for the selection of assessment and outcome measures that best reflect the impacts of mental health treatments delivered via live interactive videoconferencing. Materials and Methods: The guidance provided here was created through an expert consensus process and is in the form of a lexicon focused on identified key TMH outcomes. Results: Each lexical item is elucidated by a definition, recommendations for assessment/measurement, and additional commentary on important considerations. The lexicon is not intended as a current literature review of the field, but rather as a resource to foster increased dialogue, critical analysis, and the development of the science of TMH assessment and evaluation. The intent of this lexicon is to better unify the TMH field by providing a resource to researchers, program managers, funders, regulators and others for assessing outcomes. Conclusions: This document provides overall context for the key aspects of the lexicon.

Original languageEnglish (US)
Pages (from-to)282-292
Number of pages11
JournalTelemedicine and e-Health
Issue number3
StatePublished - Mar 1 2014
Externally publishedYes


  • Telehealth
  • Telemedicine
  • Telemental health
  • Telepsychiatry

ASJC Scopus subject areas

  • Health Informatics
  • Health Information Management


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