Disparities in the Timeliness of Addressing Patient-Initiated Telephone Calls in a Primary Care Clinic: The Impact of Quality Improvement Interventions

Laura Porterfield, Mythili Ram, Yong Fang Kuo, Zanita M. Gaither, Kevin P. O’Connell, Khushali Roy, Namita Bhardwaj, Elizabeth Fingado

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Nursing and Health Professions

Medicine and Dentistry