Domain-specific search strategies for the effective retrieval of healthcare and shopping information

Research output: Contribution to conferencePaper

49 Scopus citations

Abstract

An increasing number of users are performing searches on the Web in unfamiliar domains such as healthcare. However, because many users lack domain-specific search knowledge, their searches are often ineffective. An important remedy is to make domain-specific search knowledge in these new domains explicit and available. Towards that goal, healthcare and online shopping experts were observed while they performed search tasks within and outside their domains of expertise. The study: (1) identified domain-specific search strategies in each domain; (2) demonstrated that such knowledge is not automatically acquired from using general-purpose search engines. These results suggest that users should benefit from Strategy Portals that provide domain-specific knowledge to perform searches in unfamiliar domains.

Original languageEnglish (US)
Pages610-611
Number of pages2
StatePublished - Dec 1 2002
Externally publishedYes
EventConference on Human Factors in Computing Systems - Minneapolis, MN, United States
Duration: Apr 20 2002Apr 25 2002

Other

OtherConference on Human Factors in Computing Systems
CountryUnited States
CityMinneapolis, MN
Period4/20/024/25/02

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Keywords

  • Domain-specific search strategies
  • Healthcare
  • Shopping

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

Cite this

Bhavnani, S. K. (2002). Domain-specific search strategies for the effective retrieval of healthcare and shopping information. 610-611. Paper presented at Conference on Human Factors in Computing Systems, Minneapolis, MN, United States.