Domain-specific search strategies for the effective retrieval of healthcare and shopping information

Research output: Chapter in Book/Report/Conference proceedingConference contribution

48 Citations (Scopus)

Abstract

An increasing number of users are performing searches on the Web in unfamiliar domains such as healthcare. However, because many users lack domain-specific search knowledge, their searches are often ineffective. An important remedy is to make domain-specific search knowledge in these new domains explicit and available. Towards that goal, healthcare and online shopping experts were observed while they performed search tasks within and outside their domains of expertise. The study: (1) identified domain-specific search strategies in each domain; (2) demonstrated that such knowledge is not automatically acquired from using general-purpose search engines. These results suggest that users should benefit from Strategy Portals that provide domain-specific knowledge to perform searches in unfamiliar domains.

Original languageEnglish (US)
Title of host publicationConference on Human Factors in Computing Systems - Proceedings
EditorsL. Terveen, D. Wixon, E. Comstock, A. Sasse
Pages610-611
Number of pages2
StatePublished - 2002
Externally publishedYes
EventConference on Human Factors in Computing Systems - Minneapolis, MN, United States
Duration: Apr 20 2002Apr 25 2002

Other

OtherConference on Human Factors in Computing Systems
CountryUnited States
CityMinneapolis, MN
Period4/20/024/25/02

Fingerprint

Search engines
search engine
remedies
expertise
expert
lack
knowledge

Keywords

  • Domain-specific search strategies
  • Healthcare
  • Shopping

ASJC Scopus subject areas

  • Computer Science(all)
  • Social Sciences(all)
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

Cite this

Bhavnani, S. (2002). Domain-specific search strategies for the effective retrieval of healthcare and shopping information. In L. Terveen, D. Wixon, E. Comstock, & A. Sasse (Eds.), Conference on Human Factors in Computing Systems - Proceedings (pp. 610-611)

Domain-specific search strategies for the effective retrieval of healthcare and shopping information. / Bhavnani, Suresh.

Conference on Human Factors in Computing Systems - Proceedings. ed. / L. Terveen; D. Wixon; E. Comstock; A. Sasse. 2002. p. 610-611.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Bhavnani, S 2002, Domain-specific search strategies for the effective retrieval of healthcare and shopping information. in L Terveen, D Wixon, E Comstock & A Sasse (eds), Conference on Human Factors in Computing Systems - Proceedings. pp. 610-611, Conference on Human Factors in Computing Systems, Minneapolis, MN, United States, 4/20/02.
Bhavnani S. Domain-specific search strategies for the effective retrieval of healthcare and shopping information. In Terveen L, Wixon D, Comstock E, Sasse A, editors, Conference on Human Factors in Computing Systems - Proceedings. 2002. p. 610-611
Bhavnani, Suresh. / Domain-specific search strategies for the effective retrieval of healthcare and shopping information. Conference on Human Factors in Computing Systems - Proceedings. editor / L. Terveen ; D. Wixon ; E. Comstock ; A. Sasse. 2002. pp. 610-611
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