Abstract
Effective nurse communication, including listening skills, is essential to a positive nursepatient relationship. This twogroup comparative study identified how adult hospitalized patients perceived effective and ineffective nurse active empathetic listening (AEL) behaviors. Participants identified the AEL behavior most important to them, providing guidance to prioritize interventions to enhance the perception of being listened to.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 267-275 |
| Number of pages | 9 |
| Journal | Nursing Economics |
| Volume | 38 |
| Issue number | 5 |
| State | Published - Sep 1 2020 |
| Externally published | Yes |
ASJC Scopus subject areas
- Leadership and Management