Patient characteristics that influence physician behavior

E. M. Hooper, L. M. Comstock, J. M. Goodwin, James Goodwin

Research output: Contribution to journalArticle

169 Citations (Scopus)

Abstract

We examined whether four patient characteristics (age, ethnicity, sex and appearance) influenced five physician behaviors with the patient (interviewing, nonverbal attention, courtesy, information giving and empathy). Ten physician-patient interactions were observed through a one-way mirror for each of 15 physicians. Physicians were rated higher on information giving (p = 0.002) and emphatic skills (p = 0.02) when they were with female patients; on interviewing (p = 0.02) and empathy (p = 0.0007) with Anglo-American compared with Spanish-American patients; on interviewing (p = 0.01), nonverbal attention (p = 0.001) and courtesy (p = 0.02) when with the best groomed patients; and on courtesy (p = 0.03) with elderly patients. In addition, there were fewer physician-initiated interruptions with female patients (p = 0.03) and with well-groomed patients (p = 0.02). Each of the four patient characteristics studied acted independently in influencing physician behavior. The recognition that patient characteristics influence physician behavior should stimulate physicians to examine their reactions in order to insure that all types of patients receive through, courteous and empathic care.

Original languageEnglish (US)
Pages (from-to)630-638
Number of pages9
JournalMedical Care
Volume20
Issue number6
StatePublished - 1982
Externally publishedYes

Fingerprint

physician
Physicians
empathy
ethnicity
Hispanic Americans
interaction

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health
  • Nursing(all)
  • Health(social science)
  • Health Professions(all)

Cite this

Hooper, E. M., Comstock, L. M., Goodwin, J. M., & Goodwin, J. (1982). Patient characteristics that influence physician behavior. Medical Care, 20(6), 630-638.

Patient characteristics that influence physician behavior. / Hooper, E. M.; Comstock, L. M.; Goodwin, J. M.; Goodwin, James.

In: Medical Care, Vol. 20, No. 6, 1982, p. 630-638.

Research output: Contribution to journalArticle

Hooper, EM, Comstock, LM, Goodwin, JM & Goodwin, J 1982, 'Patient characteristics that influence physician behavior', Medical Care, vol. 20, no. 6, pp. 630-638.
Hooper EM, Comstock LM, Goodwin JM, Goodwin J. Patient characteristics that influence physician behavior. Medical Care. 1982;20(6):630-638.
Hooper, E. M. ; Comstock, L. M. ; Goodwin, J. M. ; Goodwin, James. / Patient characteristics that influence physician behavior. In: Medical Care. 1982 ; Vol. 20, No. 6. pp. 630-638.
@article{5bfbe54604bf4870a35242b125aa4c91,
title = "Patient characteristics that influence physician behavior",
abstract = "We examined whether four patient characteristics (age, ethnicity, sex and appearance) influenced five physician behaviors with the patient (interviewing, nonverbal attention, courtesy, information giving and empathy). Ten physician-patient interactions were observed through a one-way mirror for each of 15 physicians. Physicians were rated higher on information giving (p = 0.002) and emphatic skills (p = 0.02) when they were with female patients; on interviewing (p = 0.02) and empathy (p = 0.0007) with Anglo-American compared with Spanish-American patients; on interviewing (p = 0.01), nonverbal attention (p = 0.001) and courtesy (p = 0.02) when with the best groomed patients; and on courtesy (p = 0.03) with elderly patients. In addition, there were fewer physician-initiated interruptions with female patients (p = 0.03) and with well-groomed patients (p = 0.02). Each of the four patient characteristics studied acted independently in influencing physician behavior. The recognition that patient characteristics influence physician behavior should stimulate physicians to examine their reactions in order to insure that all types of patients receive through, courteous and empathic care.",
author = "Hooper, {E. M.} and Comstock, {L. M.} and Goodwin, {J. M.} and James Goodwin",
year = "1982",
language = "English (US)",
volume = "20",
pages = "630--638",
journal = "Medical Care",
issn = "0025-7079",
publisher = "Lippincott Williams and Wilkins",
number = "6",

}

TY - JOUR

T1 - Patient characteristics that influence physician behavior

AU - Hooper, E. M.

AU - Comstock, L. M.

AU - Goodwin, J. M.

AU - Goodwin, James

PY - 1982

Y1 - 1982

N2 - We examined whether four patient characteristics (age, ethnicity, sex and appearance) influenced five physician behaviors with the patient (interviewing, nonverbal attention, courtesy, information giving and empathy). Ten physician-patient interactions were observed through a one-way mirror for each of 15 physicians. Physicians were rated higher on information giving (p = 0.002) and emphatic skills (p = 0.02) when they were with female patients; on interviewing (p = 0.02) and empathy (p = 0.0007) with Anglo-American compared with Spanish-American patients; on interviewing (p = 0.01), nonverbal attention (p = 0.001) and courtesy (p = 0.02) when with the best groomed patients; and on courtesy (p = 0.03) with elderly patients. In addition, there were fewer physician-initiated interruptions with female patients (p = 0.03) and with well-groomed patients (p = 0.02). Each of the four patient characteristics studied acted independently in influencing physician behavior. The recognition that patient characteristics influence physician behavior should stimulate physicians to examine their reactions in order to insure that all types of patients receive through, courteous and empathic care.

AB - We examined whether four patient characteristics (age, ethnicity, sex and appearance) influenced five physician behaviors with the patient (interviewing, nonverbal attention, courtesy, information giving and empathy). Ten physician-patient interactions were observed through a one-way mirror for each of 15 physicians. Physicians were rated higher on information giving (p = 0.002) and emphatic skills (p = 0.02) when they were with female patients; on interviewing (p = 0.02) and empathy (p = 0.0007) with Anglo-American compared with Spanish-American patients; on interviewing (p = 0.01), nonverbal attention (p = 0.001) and courtesy (p = 0.02) when with the best groomed patients; and on courtesy (p = 0.03) with elderly patients. In addition, there were fewer physician-initiated interruptions with female patients (p = 0.03) and with well-groomed patients (p = 0.02). Each of the four patient characteristics studied acted independently in influencing physician behavior. The recognition that patient characteristics influence physician behavior should stimulate physicians to examine their reactions in order to insure that all types of patients receive through, courteous and empathic care.

UR - http://www.scopus.com/inward/record.url?scp=0020467478&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=0020467478&partnerID=8YFLogxK

M3 - Article

C2 - 7109746

AN - SCOPUS:0020467478

VL - 20

SP - 630

EP - 638

JO - Medical Care

JF - Medical Care

SN - 0025-7079

IS - 6

ER -