Relationship between inpatient pressure ulcer prevalence and patient satisfaction levels based on US Medicare's Hospital Compare data

Huey-Ming Tzeng, Hsou Mei Hu, Chang Yi Yin

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Aims This study examined the relationship between inpatient satisfaction levels and the rates of pressure ulcers (PUs) developing or worsening during hospital stays among Medicare inpatients. The inpatient satisfaction scales, as part of the Hospital Care Quality Information from the Consumer Perspective (HCAHPS), are conceptualised as a proxy for hospital-based patient-centred interventions. This study was developed based on Donabedian's (1986) structure-process-outcome triad framework and the study conducted by Boulding et al. (2011) that showed HCAHPS measures could play an important role in the evaluation of hospital performance in rela- tion to readmissions.

Original languageEnglish (US)
Pages (from-to)1730-1732
Number of pages3
JournalJournal of Clinical Nursing
Volume24
Issue number11-12
DOIs
StatePublished - Jun 1 2015
Externally publishedYes

Fingerprint

Pressure Ulcer
Medicare
Inpatients
Outcome and Process Assessment (Health Care)
Quality of Health Care
Proxy
Length of Stay

Keywords

  • Consumer satisfaction
  • Hospitals
  • Patient harm
  • Patient safety
  • Patient satisfaction
  • Patients
  • Pressure ulcer

ASJC Scopus subject areas

  • Nursing(all)

Cite this

Relationship between inpatient pressure ulcer prevalence and patient satisfaction levels based on US Medicare's Hospital Compare data. / Tzeng, Huey-Ming; Hu, Hsou Mei; Yin, Chang Yi.

In: Journal of Clinical Nursing, Vol. 24, No. 11-12, 01.06.2015, p. 1730-1732.

Research output: Contribution to journalArticle

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