Relationship between inpatient pressure ulcer prevalence and patient satisfaction levels based on US Medicare's Hospital Compare data

Huey-Ming Tzeng, Hsou Mei Hu, Chang Yi Yin

Research output: Contribution to journalArticle

2 Scopus citations

Abstract

Aims This study examined the relationship between inpatient satisfaction levels and the rates of pressure ulcers (PUs) developing or worsening during hospital stays among Medicare inpatients. The inpatient satisfaction scales, as part of the Hospital Care Quality Information from the Consumer Perspective (HCAHPS), are conceptualised as a proxy for hospital-based patient-centred interventions. This study was developed based on Donabedian's (1986) structure-process-outcome triad framework and the study conducted by Boulding et al. (2011) that showed HCAHPS measures could play an important role in the evaluation of hospital performance in rela- tion to readmissions.

Original languageEnglish (US)
Pages (from-to)1730-1732
Number of pages3
JournalJournal of Clinical Nursing
Volume24
Issue number11-12
DOIs
StatePublished - Jun 1 2015
Externally publishedYes

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Keywords

  • Consumer satisfaction
  • Hospitals
  • Patient harm
  • Patient safety
  • Patient satisfaction
  • Patients
  • Pressure ulcer

ASJC Scopus subject areas

  • Nursing(all)

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