Strategic approach to computer literacy

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Scopus citations


Despite experience, many users do not progress from a basic use of computer applications to a more efficient use. To address this problem, we designed a strategic approach to training which focused on teaching efficient strategies in addition to commands. A controlled experiment which compared this approach to traditional command-based instruction revealed that some strategies indeed require explicit training before they are learned. However, others are automatically acquired just by learning commands, and yet others may require more practice than we anticipated. These results have direct implications to instructional design. Because the strategic approach took the same time to teach as the traditional approach but did not harm learning of commands, it offers a promising alternative to command-based instruction.

Original languageEnglish (US)
Title of host publicationCHI'00 Extended Abstracts on Human Factors in Computing Systems, CHI EA'00
Number of pages2
StatePublished - 2000
Externally publishedYes
EventConference on Human Factors in Computing Systems, CHI EA 2000 - The Hague, Netherlands
Duration: Apr 1 2000Apr 6 2000

Publication series

NameConference on Human Factors in Computing Systems - Proceedings


OtherConference on Human Factors in Computing Systems, CHI EA 2000
CityThe Hague


  • Efficiency
  • Strategic knowledge
  • Strategy
  • Training

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design


Dive into the research topics of 'Strategic approach to computer literacy'. Together they form a unique fingerprint.

Cite this