Systems Perspective for Incivility in Academia

An Integrative Review

Ann M. Stalter, Janet M. Phillips, Jeanne S. Ruggiero, Carol Wiggs, Josette Brodhead, Kathleen Swanson

Research output: Contribution to journalArticle

Abstract

AIM: The purpose of this integrative review was to identify evidence of systems thinking on civility in academic settings. BACKGROUND: Incivility is present in academic systems, including nursing education. What is learned in academia translates to the workplace. Systems-based solutions may promote quality and safety in health care. METHOD: Whittemore and Knafl's integrative approach guided this study. RESULTS: Forty-nine articles were reviewed. Themes emerged describing incivility in nursing as embedded within layers of a performance-driven, oppressive hostile bureaucracy, trickling down, instilling fear, and reinforcing uncivil behavior among and between members. Other themes defined faculty-to-faculty and faculty-to-student incivilities, reasons for it, reactions to it, and suggestions for improved civility. CONCLUSION: The systems awareness model is offered as a means of promoting civility in nursing education. A lack of evidence to support how incivility in academia transfers to quality and safety in practice settings is identified as a gap for future study.

Original languageEnglish (US)
Pages (from-to)144-150
Number of pages7
JournalNursing education perspectives
Volume40
Issue number3
DOIs
StatePublished - May 1 2019
Externally publishedYes

Fingerprint

Nursing Education
nursing
Safety
Systems Analysis
Workplace
Fear
Nursing
bureaucracy
Students
Delivery of Health Care
evidence
education
workplace
health care
anxiety
lack
performance
student

ASJC Scopus subject areas

  • Nursing(all)
  • Education

Cite this

Stalter, A. M., Phillips, J. M., Ruggiero, J. S., Wiggs, C., Brodhead, J., & Swanson, K. (2019). Systems Perspective for Incivility in Academia: An Integrative Review. Nursing education perspectives, 40(3), 144-150. https://doi.org/10.1097/01.NEP.0000000000000466

Systems Perspective for Incivility in Academia : An Integrative Review. / Stalter, Ann M.; Phillips, Janet M.; Ruggiero, Jeanne S.; Wiggs, Carol; Brodhead, Josette; Swanson, Kathleen.

In: Nursing education perspectives, Vol. 40, No. 3, 01.05.2019, p. 144-150.

Research output: Contribution to journalArticle

Stalter, AM, Phillips, JM, Ruggiero, JS, Wiggs, C, Brodhead, J & Swanson, K 2019, 'Systems Perspective for Incivility in Academia: An Integrative Review', Nursing education perspectives, vol. 40, no. 3, pp. 144-150. https://doi.org/10.1097/01.NEP.0000000000000466
Stalter, Ann M. ; Phillips, Janet M. ; Ruggiero, Jeanne S. ; Wiggs, Carol ; Brodhead, Josette ; Swanson, Kathleen. / Systems Perspective for Incivility in Academia : An Integrative Review. In: Nursing education perspectives. 2019 ; Vol. 40, No. 3. pp. 144-150.
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