The relationship between nurses' job satisfaction and inpatient satisfaction

An exploratory study in a Taiwan teaching hospital

Huey-Ming Tzeng, Shaké Ketefian

Research output: Contribution to journalArticle

45 Citations (Scopus)

Abstract

This exploratory study sought to test the relationship between nurses' job satisfaction and inpatient satisfaction with quality of nursing care in Taiwan. Patient and nurse data were collected from six inpatient care wards In a teaching hospital. Statistical results showed that nurses' general job satisfaction, general feelings of happiness when they are doing their jobs, and their job satisfaction are significantly correlated with at least one of the inpatient satisfaction factors studied, except for the factor of patient education. The results provide partial support for a linkage between nurses' job satisfaction and inpatient satisfaction with nursing care.

Original languageEnglish (US)
Pages (from-to)39-49
Number of pages11
JournalJournal of Nursing Care Quality
Volume16
Issue number2
DOIs
StatePublished - Jan 1 2002
Externally publishedYes

Fingerprint

Job Satisfaction
Taiwan
Teaching Hospitals
Inpatients
Nurses
Nursing Care
Happiness
Quality of Health Care
Patient Education
Emotions

Keywords

  • Inpatient satisfaction
  • Job satisfaction
  • Nurse
  • Nursing care
  • Outcomes

ASJC Scopus subject areas

  • Nursing(all)

Cite this

The relationship between nurses' job satisfaction and inpatient satisfaction : An exploratory study in a Taiwan teaching hospital. / Tzeng, Huey-Ming; Ketefian, Shaké.

In: Journal of Nursing Care Quality, Vol. 16, No. 2, 01.01.2002, p. 39-49.

Research output: Contribution to journalArticle

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