Using systems thinking to implement the QSEN informatics competency

Janet M. Phillips, Ann M. Stalter, Karen A. Goldschmidt, Jeanne S. Ruggiero, Josette Brodhead, Pamela L. Bonnett, Robyn A. Provencio, Mary McKay, Vicki Jowell, Deborah H. Merriam, Carol M. Wiggs, Debra L. Scardaville

Research output: Contribution to journalArticlepeer-review

3 Scopus citations


There is an urgent need to improve the use and usability of the electronic health record (EHR) in health care to prevent undue patient harm. Professional development educators can use systems thinking and the QSEN competency, Informatics, to educate nurses about such things as nurse-sensitive indicators in preventing medical errors. This article presents teaching tips in using systems thinking to champion communication technologies that support error prevention (betterment).

Original languageEnglish (US)
Pages (from-to)392-397
Number of pages6
JournalJournal of continuing education in nursing
Issue number9
StatePublished - Sep 2019

ASJC Scopus subject areas

  • General Nursing
  • Education
  • Review and Exam Preparation


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